How do I book a space?
Pick an open time on the listing. Spacie checks the venue’s calendar, then you pay the venue on the next step. Busy or closed times cannot be reserved.
Help center
Booking, payments, and cancellations. Written the way the product actually works.
Booking
Who am I paying?
You pay the venue. Spacie processes the card through Moyasar and does not store your card number. The amount due is the venue’s rate, including VAT, confirmed at checkout.
Can I book only part of the day?
Yes, inside the venue’s open hours, using the rate card you select. Some venues also offer fixed packages such as a half day. The listing shows the hours that are still free.
Payments
When am I charged?
When you confirm payment. If the venue’s policy is a deposit, you pay that deposit now. Otherwise you pay the full booking amount.
Who handles my card details?
Moyasar. Card details stay with the payment processor. Spacie never stores full card numbers.
Cancellations
How do refunds work?
Each venue sets its own cutoff. The listing shows how many hours before the start you can cancel or reschedule. Refunds go back through Moyasar to the original card.
What if something goes wrong with the booking?
Open the booking and use Report an issue. Spacie reviews marketplace issues. The host marks no-shows in its own reservation tools.